Privacy Policy & Terms and Conditions

At Divine Spine, we respect and value the privacy of our users. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our website or services, you agree to the practices described in this policy.

1. Data Collection

We collect personal information you provide us when you use our services or interact with our website. This information may include:

    • Personal Identification Information: Name, email address, phone number, mailing address, and any other details you voluntarily provide.

    • Usage Data: Information automatically collected when you visit our website, such as IP address, browser type, device information, and browsing behavior.

    • Cookies and Tracking Technologies: We use cookies to enhance your experience and collect data on your interactions with our site.

We collect this information through forms, cookies, and automatic data collection tools.

2. Data Usage

We use the personal information we collect for the following purposes:

    • To provide, maintain, and improve our services.

    • To communicate with you, including sending newsletters, updates, and promotional materials (only if you have opted-in).

    • To personalize your experience and tailor content to your preferences.

    • To monitor and analyze usage trends to improve our website and services.

    • To comply with legal obligations, resolve disputes, and enforce agreements.

SMS opt-in and phone numbers for the purpose of SMS will not be shared with third parties and affiliates for marketing purposes.

3. Data Protection

We take your privacy seriously and implement a variety of security measures to safeguard your personal data, including:

    • Encryption: All sensitive data is transmitted using SSL encryption to ensure secure communication.

    • Access Control: Only authorized personnel have access to your personal information.

    • Data Anonymization: Where applicable, we anonymize personal data to reduce risk in the event of a breach.

While we strive to protect your personal information, please be aware that no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

4. User Rights

As a user, you have the following rights regarding your personal data:

    • Access: You can request access to the personal information we hold about you.

    • Correction: You can request to update or correct inaccurate or incomplete information.

    • Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.

    • Data Portability: You can request a copy of your personal data in a structured, machine-readable format.

    • Objection to Processing: You may object to the processing of your personal data in certain circumstances, such as for marketing purposes.

To exercise your rights, please contact us at [email protected].

5. Opt-In and Opt-Out

    • Opt-In: By subscribing to our newsletter or providing your email or phone number you consent to receive communications from us. You may opt-in to specific marketing communications when you interact with our website.

    • Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link or contacting us directly at [email protected]. You can reply STOP to opt out of SMS messaging from Divine Spine Physical Therapy

Please note that opting out of marketing communications does not affect your ability to use our core services.

6. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We recommend you periodically review this page to stay informed about how we protect your data. If we make significant changes, we will notify you through the contact information you have provided, or by placing a prominent notice on our website.

7. Accessibility

We strive to ensure that our Privacy Policy is easily accessible to all users. If you have difficulty accessing or understanding this policy, please contact us at [email protected], and we will be happy to assist you.